SANDY BAY
270 Sandy Bay Road
Sandy Bay, TAS, 7005
Ph: 6223 6822
Fax: 6224 8077
After Hours Care
1800 022 222
Practice Hours

Mon – Fri 8am – 6pm
Closed Weekends & Public Holidays

Fees & Billing Arrangement

The Sandy Bay Clinic is a private billing practice. A list of fees is displayed on the notice board. We do bulk bill: Veteran Affairs Gold Card Holders, All children under 16 with a Medicare Card and patients over 75 on a current Health Care Card.
Fees are payable on the day of your consultation or an administration fee will be incurred.

Appointments

Appointments are of 15 min duration. If you have multiple issues or feel that you may take longer please request a longer appointment. Online appointments can be made via the “Book Online” tab at our homepage.

Care Outside normal Opening Hours

Outside of our normal opening hours care is provided by After Hours Doctors, who can be contacted by ringing the normal telephone number 6223 6822.

Home and other visits

Practice patients are able to obtain visits from a doctor in their home or nursing home for substantial medical reasons.

Getting Results

The doctor will contact you if your result is considered “urgent”. Otherwise the practice will notify patients either via SMS or mail if your results are acceptable or need further discussion with your doctor.

Reminder System

The surgery has a reminder/recall system that enables us to make an appointment should the doctor consider it necessary for you to see them regarding test results etc. Reminder/recall letters offering you preventative health services are also issued when appropriate.

Telephone access / Communication

Telephone calls are not routinely diverted to doctors unless the matter is urgent. The reception staff will assist you with your concern and if necessary take a message for the doctor concerned. SMS messaging is used to confirm all appointments and to advise patient’s regarding test results and whether an appointment is required. Currently this practice does not provide an email service.

No Smoking Policy

It is the policy of this surgery that there will be no smoking on the premises. Please do not smoke within 10 meters of the building.

Your Medical Records

All patients consultations and records are kept strictly confidential and cannot be discussed or reproduced. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.  

A copy of our Privacy Policy is available, click here.

Complaints

Complaints can be forwarded to: Health Complaints Commission/Tasmanian Ombudsman, Level 6, 86 Collins Street, Hobart 7000
Phone 1800 001 170 Fax 6173 0231 Email health.complaints@ombudsman.tas.gov.au

Medical Certificates

Medical Certificates are legal documents. They are only available if you present for a consultation with one of our doctors, we cannot issue them without you actually seeing the doctor and we are not permitted to issue certificates retrospectively. Certificates can be obtained from your Pharmacist at a cost of $20 - $30

Referrals

Referral to a specialist requires an appointment with your doctor so that the relevant health information can be included in the referral. No referral will be given without a consultation, or will it be backdated.

Feedback

Patients are invited to leave feedback regarding the clinic via our suggestion box located on the reception desk. We value your feedback.

Contact Us

Sandy Bay Clinic
270 Sandy Bay Road
Sandy Bay TAS 7005     

Phone: 03 6223 6822
Fax: 03 6224 8077
After Hours: 1800 022 222